Billing
We are very pleased to inform you that as a courtesy to our patients we will file claims with your insurance company for all health care services provided during your visit.
Before each visit, we encourage you to contact
your insurance company’s Customer service Center to discuss what is covered, what is not covered, and what your co payment or coinsurance is for office visits, laboratory procedure, and mammograms. This will ensure you have an estimate of what your out-of-pocket costs will be for each visit and/or service provided. Please call us if you have any questions about what services may be provided during your visit.
At the time of your appointment, we will collect your co-payment or
coinsurance due for services provided. We accept cash, checks, and credit cards for payments. Please let our receptionist know when you arrive for your appointment how you would prefer to pay for your services.
Please note that your attending physician may provide a service based on his/her professional judgment that is later deemed a “non-covered benefit” by your insurance. If you receive a “non-covered benefit” notice from your insurance company, please call
them for more information.
Any account not paid as agreed upon by you and our Business Office your account will be sent to our collection agency. This action will discharge you from the practice. You will be responsible for collection fees and any associated attorney’s fees. Again, please call us whenever you have any questions or concerns about your account before further actions are necessary.
We try to promptly refund any overpayment to the appropriate payor (you or
your insurance company). Please note that any overpayment on a specific procedure (surgery, etc.) will be applied toward any other outstanding charges on the account before a refund amount is determined. If you believe that an overpayment was made, please call and we will gladly review your account with you.
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110 Tampico #220, Walnut Creek, CA 94598
Telephone: 925-935-5356; FAX: 925-935-1070